You Are Important...

I'm currently dealing with some medical issues for my parents who are aging. Its not so fun and its time consuming. Of course they have their regular doctors but now they seem to need a specialist every week. Getting in touch with one of these special individuals is a humbling experience. Its even more so if you are an 80 year old with memory or hearing issues who is also technologically challenged. There's lots of holding, pressing 3, leaving messages and waiting for return phone calls that never come. Your message seems to fall into a black hole never to be seen again. Anxiety is ramped up when you've been told you need brain surgery but you can't get in touch with a neurosurgeon in a town that has the largest medical center in the country. It can make you feel VERY UNIMPORTANT.

I've worked on the other side of that black hole. The place where the calls are supposed to go. Where the fax referrals are supposed to end up. I'm the person you're trying to reach but I'm not at a desk waiting. I barely have time to look at my work email to answer your questions. I'm at a hospital wide mandatory meeting about my productivity. Its a sad story.

That's why I started working using a concierge style practice. My faxes come right to my cell phone. My cell phone is the number on my website. I get to answer my phone when it rings. You never have to press 3 and leave a message. I don't have any productivity standards to meet. The only people involved are me and the family I'm working with. TO ME, YOU ARE VERY IMPORTANT.

If you've been told your baby is delayed in motor skills, has torticollis, is low tone or any number of scary things that you don't understand, its important to get answers quickly. I have time to speak with you on the phone when you have time, even if that's in the evening or on the weekends. I know you don't want to wait and hope someone is available to help. I have very flexible scheduling and no wait times for evaluations. If you want to feel important to your healthcare team, concierge may be the way to go. Feel free to contact me with any questions. I'm here to help.